Starting a new business? Looking for a communication system? It is easy buying communication services: order some phone lines, an information circuit from a provider and you are done. The scenario today has changed. There are modified ways of shopping for a business communication system which are advanced. You’ve got a lot of attractive options: hosted PBX, premise-based PBX, centralized, decentralized, the alternatives prolong and on.
But the question arises which one is best suited for your enterprise? If you’re considering a Hosted PBX or are inquisitive about hosted communications for your business, then I will help you to know these services at close quarters. Hosted PBX systems can change enterprise communication and are hold large potential to improve upon the business interaction level for businesses of all sizes. Since not all hosted PBX solutions are similar, therefore before you make a choice you must explore your options in the best possible way according to your business needs.
Switching to hosted PBX systems could be one of the planned step on your part, as there are multiple benefits of getting associated with the PBX over cloud. Small and medium size firms cannot invest considerable amount of money in business communication . For such firms virtual PBX is a great way to stay connected with their customers and provide them a good customer support as well.
PBX over cloud has bigger advantages to enterprises with augmented tractability, upgradeability, and increased feature sets. Among multiple advantages associated with hosted PBX systems over traditional PSTN phone systems or PBXs is that these services are easy to manage and offer cleaner infrastructure at lower operational prices. Additionally there is no overhead of maintenance. With unified communication these systems enable the firms to be able to interact at different levels be it audio, video or via mails. Unified communication provides an integrated platform to its users where they can have unified mailbox. So it is just one mailbox and you are sorted.
Cloud based PBX has a lot of unique features; some of them are as follows:
Automated Call Attendant: It is an automatic system to answer phones with the power to create phone menu systems, add decision menus, and transfer to voice mail.
Call Menus (Interactive Voice Response): Flexible decision management menus with user selectable choices – a lot of advanced version of the normal phone menus/ menu systems. A better-quality system can allow you to have multiple sets of menus and even the ability to modify them.
Easy Extension Management: Options to assist the communication system administrator, like the power to feature new extensions, take away extra extensions, easy modification in extension locations even from a far Web-based panel. Also, the calling amongst the extensions are free.
Call Forwarding: You can easily forward your incoming calls to the desired numbers of your choice.
Call Transfer: Can easily transfer the incoming calls to the desired extension or numbers. It is the ability to transfer calls between extensions while not going back to a central patch board.
Call Parking: You can park your call and can receive the call from a different extension or location as per you own convenience.
All what can be said about the hosted PBX services in few lines is that these systems help you downsizing your hardwired tangled network system. Moreover, there are vital savings from the lower basic price of finishing external calls. Hence Hosted PBX Systems is going to capture the communication market in future.